Refund Policy

14-day money-back guarantee — no questions asked.
If you used fewer than 3 searches.

100% Risk-Free Trial

Try Tracify with confidence. Cancel within 14 days for a full refund.

Eligibility for Refund

  • Within 14 days of purchase
  • Fewer than 3 searches performed
  • Processed via Stripe (original payment method)
Not Eligible?

Refunds are not available after 14 days or if you've used 3+ searches.
You can still cancel anytime to stop future billing.

How to Request a Refund

  1. 1. Go to Cancel Subscription
  2. 2. Use Stripe Customer Portal (recommended)
  3. 3. Or submit email + subscription ID manually
  4. 4. We’ll verify usage and process refund in 5–7 business days
Request Refund Now

Refund Processing

  • Processed within 5–7 business days
  • Returned to original payment method
  • Confirmation email sent
  • Fully compliant with UK Consumer Rights Act 2015

This policy is governed by English law and complies with CRA 2015.

Last updated: 30 October 2025
Questions? Email support@tracify.com

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Ropemaker Street, Moorgate, London EC2Y 9HT, UK

support@tracify.com

Tracify Ltd • Company No. 12345678
VAT: GB123456789

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